The customer having taken knowledge of the articles characterized and marketed by CMA Shopping has, under his own responsibility and according to its needs such as it determined them, chosen the articles being the subject of its order. Moreover, the Customer that is the only to know the other materials it uses, is the only judge of the compatibility of the articles ordered with those used by him.

To the extent of its abilities, CMA Shopping is committed dispatching any article ordered within 72 hour (after reception of the payment), if the article is available (CMA Shopping engages, as far as possible and within 48 hour after report, to indicate any article exhausted on its site). However, the delivery dates are given as an indication and CMA Shopping could not be held responsible by any means in the event of delay of delivery. In particular for the international orders.

Concerning the virtual articles such as E-book, CD or all other products being presented in the form of computer files, they are either downloadable after their payment on the site, or are immediately dispatched in the form of download links by E-mail. In any cases, the order will be the subject of a request for confirmation by email return.

Each order is treated as of reception of the payment. For any order of less than 30 kg, forwardings are ridges by the mail service of the countries concerned. The orders of more than 30 kg will be conveyed by UPS.

The conveyors are responsible in the event of damage, of loss, delay or of lacks: the purchaser will have to exert his recourse against those.

If the delivered articles are not in conformity in kind or in quality with the specifications indicated in the delivery order, the Customer must, under penalty of forfeiture, formulate his complaints in the 7 days after delivery.

All the sold articles benefit from the clause "satisfied or refunded" during 7 days as from the delivery date, except contrary specification indicated on the website and except virtual or downloadable products. The articles must imperatively be turned over according to indications' being reproduced on the Web site, in a perfect state of resale, their packing of origin, duly sealed.

With defect, all expenses of repairing the article would be due by the customer.

The expenses related with the return of an article are the responsibility of the purchaser. An article must never be returned without prior agreement of CMA Shopping which will allot a return number to the article.